Critical Criteria to Evaluate IT implementation Service Providers:

Your IT application environment is the core of your business. Without it operating efficiently and effectively, activities such as enterprise resource planning, managing customer relationships and corporate finances would be extremely cumbersome and time consuming. The daily demands of the market and new business objectives motivate organizations to take on new challenges. Executives constantly ask themselves these questions: how to gain competitive edge, which vendor to choose, how to maximize the return on investment?

With years of industry best practice experience in delivering IT implementation services, AdvanSoft has developed the following set of critical success factors to assist executives to select the best IT implementation service provider. This can help them to optimize their return on investment and meet their unique business requirements.

1) Demonstrates in-depth business and technology knowledge - The most fundamental evaluation criteria for evaluating IT implementation provider is their knowledge and skills pertinent to the business applications to be implemented by the enterprise. Organizations expect their IT implementation service provider to bring an expert understanding of the specific business applications and related technologies to the projects they are engaged to implement.

At AdvanSoft, we utilize our own employees rather than sub-contract to third party resources. We have one of the most comprehensive ranges of IT consultants, their skill sets cover all the different functional and technical modules including ERP, data warehousing, web technologies, application development, database administration, networking, system administration and industry specific solutions. We provide up-to-date and on-going IT training to our employees to ensure that their knowledge is kept current. We employ industry experienced instructors who have deep industry knowledge to instruct our employees to ensure superior performance.

2) Communicates effectively and be easy to do business with - The second most important of the evaluation criteria is the ability of the IT implementation service provider to communicate effectively on an on-going basis with the project owner and executive management and work collaboratively with the entire project team.

To differentiate us from other consulting firms, we offer a risk-free approach for full-cycle implementation. For staff argumentation service, we offer a 4 week performance guarantee for the first 5 consultants for any new clients. Our project managers and consultants thrive on continuously improving means of deployment and leveraging technology to ensure effective communication with the project owner and increase the efficiency and quality of the systems.

3) Adheres to agreed-upon budget and schedule - Returns from investments in IT initiatives do not begin to flow until new capabilities are implemented within the enterprise. It is highly important that IT implementation service provider adhere to the agreed-upon budget and schedule for the project and be able to manage variations in scope and requirements.
At AdvanSoft, we deploy a predictable cost structure for monitoring and managing the application environment to ensure meeting the agreed-upon budget. We use IT's proven Accelerated IT Methodology (AIT) on all of our IT projects. We utilize expertise gained on previous projects to "jump-start" the Business Blueprint process. The Pre-Configured Client (PCC) from the family of IT Accelerated solutions can also be utilized to jump-start new configuration efforts. AdvanSoft’s experience with the PCC has shown it can save a significant amount of time early in the project. The Legacy System Migration Workbench , another important tool included in the accelerated solutions, greatly reduces the amount of time needed to map and convert legacy data. These tools enable us to manage and expedite the implementation process to ensure success in adhering to agreed-upon schedule of the project. This, in turn, helps the organization in accomplishing long-term alignment of business and IT goals.

4) Provides good value for investment services - Organizations expect that the value delivered by the IT implementation service provider to be commensurate with the investment required to engage the services.

AdvanSoft provides a flexible and scalable approach that lead to enhanced productivity while allowing your organization to respond quickly and appropriately to change. We are experienced in monitoring the project to optimize staffing, operating and administrative costs, while assisting internal resources to focus on strategic business initiatives.

5) Achieves business results that meet / exceed expectations - Organizations expect their IT implementation service provider to play a significant role in delivering the business results anticipated from the IT initiatives and want results-oriented performance metrics to be used to track the success of projects undertaken.

Our proven implementation approach and methodology enable us to help you integrate your IT applications that will result in meeting or exceeding expectations of your organization. Our global delivery infrastructure via onsite / offsite / offshore capability can also help to increase speed and improve customer service levels 24/7.

6) Improves productivity of end users - Widespread user adoption is central to realizing value from the IT implementation. Enterprises look to their IT implementation partner for help in getting users to become productive quickly.

We provide comprehensive end user training that will enable new users to learn how to use their new IT systems quickly and easily. In addition, we provide the latest training to help your users stay at the forefront of IT best practices.

7) Provides responsive post-implementation support – once the new IT system is implemented, post implementation services are required to help your organization to maximize the investment to achieve your current and future business objectives as efficiently as possible.

At Advansoft, we provide complementary technical post-implementation support onsite / by telephone and email at no additional charge for three months after the go live. We are committed to provide this 24/7 customer support in a responsive manner through our ability to arrange onsite/offsite/offshore services. After that three month period, technical support is available through annual support agreements or on a time and materials basis.

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