AdvanSoft facilitates enhanced customer experience for a leading communication service provider thus enabling them to retain the position of “Supplier of Choice.”
Service providers of today are confronted by radical changes to their business environment, and while they have been largely working to create leaner operations, the mechanics of doing business has changed over the years leading to transformations in the business model. With greater focus on a business segment, Communication Service Providers (CSPs) are fast transforming themselves from a legacy communication service provider to an IP broadband, cloud and IT platform provider. The traditional services would now contribute to roughly 38% of the total business and the focus would be more on the next gen services which would include hi-speed internet, wireless, OTT/IPTV, IoT, hosted VoIP among others. Every wave of innovation gives opportunities to rebalance strategies.
Due to global diversity of its customer base, rapidly evolving technologies, increase in demand, demand for new products and services at lower prices and the merging of various industries like cable and satellite with traditional, the telecommunications industry is facing a state telecommunications of flux. Spanning from telecom operators, equipment providers, software providers, content providers as well as allied service providers, AdvanSoft can offer various technology and domain-specific solutions to telecommunications industry players.